Accelerate Education System Status
This status page provides information on key Accelerate Education systems. Check here anytime to view up-to-date information on system availability and performance, or subscribe to updates using the button below to receive push notifications in the event of any service disruption.
If you are experiencing an issue not noted here, please reach out to our Service Desk at https://support.accelerate.education.
| System | Status |
|---|---|
| Buzz Learning Management System (LMS) | Operational |
| Accelerate Content Management System (CMS) | Operational |
| Accelerate Message Center | Operational |
| Accelerate Reports | Operational |
| Accelerate Support Portal | Operational |
- Buzz System Instability Reported
We are troubleshooting reports of slow system response users who are experiencing sluggishness and/or receiving errors when performing various tasks within the system over the last 15-20 minutes. Buzz has performed a rollback of recent code changes that were deployed earlier today and believe this has resolved the underlying issue, but they have advised that… Read more: Buzz System Instability Reported
- Resolved: Content Rendering Issues
Early this morning, some users experienced intermittent issues accessing Accelerate courses. The cause of this behavior has been identified and addressed, and users should no longer be experiencing any issues. Please reach out to us via https://support.accelerate.education if you have any additional questions.
- Buzz Performance Restored
The Buzz platform is fully operational again and users should not experience any ongoing issues.
- Buzz Platform Slowness and Intermittent Errors
We are troubleshooting reports of slow system response and errors from multiple users who are experiencing sluggishness and/or receiving a ‘ClientNetworkError’ when performing various tasks within the system.
- Buzz Performance Restored; Monitoring Continues
Buzz has restored performance to their LMS and users should be able to login and access the platform at this time. We have upgraded the system status above, but have flagged a warning on the service because Buzz is still investigating the root cause that impacted system performance yesterday and today. They have cautioned that… Read more: Buzz Performance Restored; Monitoring Continues